[情報] 華碩否認顯卡快拆損壞顯卡金手指的報導

PC購物

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先前有使用者反應共碩新一代顯卡快拆
在拔出顯卡時會傷到金手指
影響的主板為AMD Intel 800系列主板

https://reurl.cc/ge3y0X

共碩近期聲明表示內部測試未發現損壞
只會會造成一些磨損
不過如果有人受到影響,華碩會負責
而網路上出現的損壞,共碩表示這是極少數的案例
根據內部測試主板和顯卡並不會出現功能上的影響

以下是完整聲明:

By following these guidelines, the new design performs similarly to traditional PCIe slots, leaving only usage marks under normal usage frequency. While it performs similarly it is significantly simpler and easier to remove the graphics card and allows the user to do so without any tools which can directly or inadvertently damage the slot, motherboard and or graphics card. This design also reduces possible mechanical conflicts.

In our internal testing and evaluation of the extremely small number of cases reported we found no damage to the motherboard or graphics card that would affect functionality and or performance. However, it is important to emphasize that any type of PCIe add in card will exhibit signs of usage and wear marking after 60 continuous insertions and removals. Additionally, if the installation and removal are not performed according to the manufacturer's recommendations (see below), the likelihood of scratches
and or wear may increase. Despite this, we have found no impact on the functionality of either the graphics card or the motherboard.

For those currently using ASUS motherboards with the PCIe-Releaselim design, there is no need for concern. Simply follow the official removal guidelines to avoid any potential damage. We would note minimal effort is required and excessive force should not be applied. If you encounter any specific issues or abnormalities, ASUS will take full responsibility and handle them. We committed to ensuring service and support for our customers; please contact ASUS customer service for assistance and or more
information.

- ASUS

WCCF認為共碩說法有點含糊
只是簡單的說損害很小
但有些照片看得出來金手指已經缺了一角
而共碩認為這是使用者錯誤導致
強調60次才會出現損壞
但WCCF不認為每個損壞的使用者都拔插了60次
認為調查需更加嚴謹,以充分了解是否有沒有設計問題,同時官方並未說明是對主板或顯卡負責維修保固,或是兩者都有

心得:
看來共碩是想鍋甩到做60次測試的使用者身上
但其他有遇到的人並沒有拔插60次

不過之前中國Tony留言說未來會解決
華碩Global說設計沒問題
華碩中國應該比較大吧?相信Tony



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yocpswang1樓那個破設計夾上去就已經刮了,等你拆下 02/01 15:25
yocpswang2樓來才看到而已 02/01 15:25
f881085233樓確實是比較怕中國那邊 02/01 15:26
SRNOB4樓承認錯誤很難 02/01 15:26
jiaxie5樓否認,但會改零件吧? 02/01 15:27
brianuser6樓都是YOU的錯 02/01 15:29
kaj19837樓哈,果然甩鍋了 02/01 15:30
hitsukiaoi8樓承認就要全面召回加吃官司 一定凹啊 02/01 15:30
Depthsharky9樓不EY的回應阿 會有各種綽號不就自取 02/01 15:32
Kismeter10樓奇怪,就你家會刮,其他家沒這問題吧 02/01 15:33
Depthsharky11樓薛丁格的刮損? 02/01 15:33
Depthsharky12樓想到之前看菜單需求要有顯卡快拆 02/01 15:34
intela0325213樓說會負責受損零件,但不承認設計有 02/01 15:34
intela0325214樓問題,聽起來好熟悉 02/01 15:34
本人15樓其他家顯卡快拆沒問題,包含華碩之前的 02/01 15:35
本人16樓也沒問題,是新一代設計有問題 02/01 15:35
kaj198317樓之前顯卡16pin是沒得選,只能接你這鍋 02/01 15:35
Depthsharky18樓用他家快拆新MB的如果顯卡跑不順 02/01 15:35
kaj198319樓但主板就不是了,還有其他家可以買 02/01 15:35
kaj198320樓疑板不用,用板不疑 02/01 15:36
Zenryaku21樓GN該出手了 噴死共碩 02/01 15:36
kaj198322樓反正共碩的高階板也不止會咬顯卡這個缺點 02/01 15:36
ricky52523樓12vhpwr好像是插拔30次 asus進步一倍了 02/01 15:36
kaj198324樓i家網卡斷線bug也沒完全修好 02/01 15:36
kaj198325樓買你這個高階板缺點一堆還貴的要死 02/01 15:37
Fezico26樓i226那個是牙膏的問題吧...他們也想不到辦 02/01 15:39
Fezico27樓法解 02/01 15:39
kaj198328樓你板廠可以不要用i家網卡啊 02/01 15:42
kaj198329樓共碩又特愛用 02/01 15:42
Jerrylin121230樓反正高階板綁著5090還是賣得出去, 02/01 15:44